License Information

Software license & developer details

License To Al-Jowher

Developed By

Code & Programmed By: Urfan Ali

Contact: 9906434363

Developer Company

CREATIVE TECH SOLUTIONS

Web creativetechsolutions.in

info@creativetechsolutions.in

Terms & Conditions

Terms & Conditions — Al-Jowher

1. Services
Appointments, consultations, diagnostics, and treatments are subject to availability and medical assessment.

2. Appointments
Please arrive on time. Missed appointments may be rescheduled at the clinic's discretion.

3. Patient records
Information you provide is handled per our Privacy Policy and applicable healthcare regulations.

4. Website & patient portal
Access is for personal use only. Do not share login credentials.

5. Liability
Medical advice on this website or app does not replace an in-person consultation.

6. Changes
We may update these terms; continued use constitutes acceptance.

For questions, contact the clinic using details on our website.

Privacy Policy

Privacy Policy — Al-Jowher

We respect your privacy and protect personal and health-related information.

Information we collect
• Name, contact, appointment details
• Medical records, prescriptions, lab reports, and billing data
• Portal login and usage data

How we use it
• To provide healthcare services and communicate with you
• For appointments, reports, invoices, and notifications
• To improve our website and patient portal

Sharing
We do not sell your data. Information may be shared with staff, labs, or authorities only when required for care or by law.

Security
Reasonable technical and organisational measures are used to safeguard your data.

Your rights
You may request access or correction of your records by contacting the clinic.

Contact
Use the contact details published on our website for privacy-related requests.

Refund Policy

Refund Policy — Al-Jowher

1. Consultation & service fees
Fees for completed consultations or rendered services are generally non-refundable unless required by law.

2. Diagnostics & lab tests
Once a sample is collected or a test is processed, refunds may not apply.

3. Cancelled appointments
If you cancel in advance per clinic policy, prepaid amounts may be adjusted or credited.

4. Billing errors
Report invoice discrepancies within 7 days for review.

5. Online payments
Refunds, if approved, are processed to the original payment method within 7–14 business days.

6. How to request
Contact the clinic with your invoice number and reason for the refund request.

Decisions are made case-by-case in line with clinic policy and applicable regulations.

Al-Jowher

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Al-Jowher

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